At Devsamagri, we want our customers to have a smooth and satisfying shopping experience. However, due to the nature of our products, we follow a strict return and refund policy. Please read the details below before placing your order.

 

Returns & Replacements

 

Replacement Eligibility:

 

You can request a replacement within 7 days of delivery if:

• • • • • • The product is damaged during delivery

          • You received the wrong product

          • The product has a manufacturing defect

In such cases, we will replace the product with the same item, subject to availability.

 

No Returns:

 

We do not accept returns once the order is delivered. However, if the product is damaged or defective, we will arrange a replacement as per our policy.

 

Where This Applies:

 

This policy is valid only for orders placed through www.pure.devsamagri.com.

 

Replacement Not Possible If:

 

• • • • • • The product has been used, damaged, or altered by the customer

          • The original packaging, manuals, or labels are missing

          • The product’s serial number or barcode is removed or unreadable

          • The item is a custom-made product

 

Replacement Method:

 

If a replacement is approved, we will arrange the pickup and deliver the replacement at no extra cost to you.

 

Order Cancellation

 

By Devsamagri:

 

We may cancel orders due to stock issues, pricing errors, or policy violations. In such cases, you will be notified and refunded in full.

 

By Customer:

 

• • • • • • You may cancel your order before it is shipped for a full refund

          • Once the order is shipped, it cannot be canceled. Our replacement policy will apply

          • Custom-made products cannot be canceled once production has started

 

Refund Policy

 

When Refunds Are Given:

 

Refunds are issued only if a replacement is not possible, such as due to stock unavailability or other valid reasons.

 

Refund Processing Time:

 

• • • • • • Refunds are processed within 7–10 business days after approval

          • Shipping and handling charges are non-refundable

          • Refunds will be made to the original payment method or issued as store credit, depending on the situation

 

Final Decision

 

Devsamagri reserves the right to decide whether a return, replacement, or refund request is valid. We may update this policy at any time without prior notice.

 

Contact Us

 

If you have any questions or need assistance, please contact us:

 

Email: [email protected]
Phone: 7385340292

 

Thank you for shopping with Devsamagri!
We are committed to delivering quality and care with every order.